The opera is obviously the highlight of your trip and we understand that you want to enjoy the performance together and be able to talk about your experience for a long time to come! Therefore we offer a unique guarantee. We guarantee that up to three people will sit together in the theatre or we will refund the price for the single seat.
This means that you will have at least three seats together. With a booking for two persons, this means that you will have two places side by side. For bookings of more than three people we cannot guarantee that the whole group will sit next to each other. However, we always do our best to make sure that the whole group will be seated together and in most cases this is not a problem. In the case of four or more persons, the group may be divided into smaller groups. However, you are always guaranteed that you will not receive any individual seats.
Match tickets will be delivered by courier to your hotel, signed for and stored in a secure location by hotel staff for your collection at the reception desk. This will be one day before the opera, no later than 20.00 hours. This is the safest and most secure delivery method proven over many years of good experience. However, if there is any problem at all, we are available 24 hours a day on the phone number that you will receive with your booking confirmation.