With regard to your travel documents, these will be forwarded to you in PDF format no later than 7 days prior to the opera date. Within these documents you will find your flight E-tickets, hotel voucher and a transfer voucher (if booked). opera tickets will be delivered by courier to your hotel, signed for and stored in a secure location by hotel staff for your collection at the reception desk. Unfortunately it is not possible for the tickets to be delivered to your home address. The reason for this policy is that the tickets are often dispatched very shortly before departure and there is sometimes insufficient time to have them delivered to you safely. This is the safest and most secure delivery method proven over many years of good experience.
Read more in our 100% seating guarantee
The opera is obviously the highlight of your trip. We understand that you and your companions will not only enjoy it but will also want to be able to chat! Therefore we offer a unique 100% seating guarantee. You are thereby assured that you will always get up to three seats together in the theatre. Read more in our 100% seating guarantee
If the fixture changes and falls outside of your itinerary, we can adjust your travel dates to ensure you see the opera. Read more in our OperaProtect guarantee
If the fixture changes and falls outside of your itinerary, we can adjust your travel dates to ensure you see the opera. Read more in our Opera Protect Guarantee